FAQs

What is your Return and Exchanges Policy?

Due to the custom nature of our products, they are not returnable. However, it is always our goal to provide you with a product you are happy with. Should you encounter any problems or issues, please contact us so we can work with you to make it right.

How long does shipping take?

Each product lists an approximate shipping time on its page. Most of our products are completely custom and personalized, and therefore may take a bit longer to arrive than an off-the-shelf product. Standard turnaround on DIGITAL projects is 3 business days. Please plan ahead and order early!

I NEED my DIGITAL file Today, can you help me?

We will do everything in our power to get your items to you. There is an up-charge for rush turnaround, so choose that option when you checkout. We want to take the pressure off you, so we'll be in touch as soon as we can!